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Customer Mutuality

WAW Credit Union is a financial institution that is owned by the people who bank with us – our customers.

Customer Mutuality

Customer Mutality

In life and in business, it is known that a mutually shared benefit is one that will endure and that by working together, those benfits are even greater.

WAW Credit Union is a financial institution that is owned by the people who bank with us – our customers.

But mutuality is not just about being a customer. Rather than being a passive “account holder”, as you are often considered by major banks, mutuality with WAW means that you are kept informed about key issues which effect your financial wellbeing and also have the entitlement to have a say in their outcomes.

Customers may also nominate for positions on the Board of Directors and have an even greater input into the financial directions for WAW.